Shipping & Delivery

Orders within Australia are shipped by Australia Post. To view estimated shipping times you can check the Australia Post website.

Once your order has been individually checked by our team and dispatched for delivery, we will send you an email which will include a tracking link so you can follow your purchase.

Due to a higher than normal volume of online orders, please allow 3-5 business days for your order to be processed. Once your order is on its way, you will receive an email with tracking information.

 

FREE SHIPPING

We offer free shipping on Australian orders over $99. This option ships with regular post with an expected delivery of 3-7 business days once your order has been dispatched. Please allow 5 business days to process your order before it dispatches. All Australian orders under $99 will have a shipping rate of $10 for Standard Shipping.

EXPRESS SHIPPING - $15

This is an overnight service to Capital Cities, areas outside of the cities will usually take another business day to arrive. This option ships with an expected delivery of 1 - 5 business days for your order to arrive after dispatch. Please allow up to 5 business days to process your order before it dispatches. Our delivery partner for this method is Australia post.

COURIER SERVICE

We offer a range of courier services throughout Australia dependent on your post code. Please enter your address in the checkout process to see eligible services for your location. We offer free courier delivery on all Australian orders over $99.

Please provide a street address, as courier service does not ship to PO boxes or parcel lockers.

NEW ZEALAND:

FREE SHIPPING

We offer free shipping on all New Zealand orders over $199. This option ships with regular post with an expected delivery of 3-7 business days once your order has been dispatched. Please allow 5 business days to process your order before it dispatches. All New Zealand orders under $199 will have a shipping rate of $18. Our delivery partner for this method is AUS POST.

EXPRESS SHIPPING - $28

This is an overnight service to Capital Cities, areas outside of the cities will usually take another business day to arrive. This option ships with an expected delivery of 1 - 3 business days for your order to arrive after dispatch. Please allow up to 5 business days to process your order before it dispatches. Our delivery partner for this method is AUS POST.

 

INTERNATIONAL: 

We ship all international orders with the fully trackable AUS POST or DHL express international service depending on where you locate.

Please provide a street address, as DHL does not ship to PO boxes.

Processing time for international orders are within 1-5 business days. Delivery times from dispatch varies depending on the destination Country's shipping zone (select your country to find out which zone you are located in). 

This service has an expected delivery of no later than 5 business days, and requires a signature upon delivery. For exact delivery times, please refer to your shipping zone below.

PLEASE NOTE -   Some countries may charge import duties or other local charges. This is a local government charge and we have no control over this. It is your responsibility to pay for any of these fees.